Equipment Will Age, Service Will Always Be New - A '20-year Commitment' Between A Company And Its Customers

Equipment will age, service will always be new - a '20-year commitment' between a company and its customers

In 2004, Junguang Weiye sold its first cow neck clip; In 2024, this equipment will still be in service at a ranch in Hebei Province, undergoing 3 free upgrades, 12 maintenance, and 47 remote diagnostics. What we sell is not products, but a 20-year commitment. "- This sentence written on the company culture wall interprets the unique" lifelong service philosophy "of Beijing Junguang Weiye Technology Co., Ltd.

The service system tempered by time

Lifetime warranty: Core components are replaced free of charge, and the industry has pioneered the "only replace, not repair" policy;

Iterative upgrade: Old equipment can be deducted from the price of a new machine, with a maximum discount of 50%;

Heritage Plan: Targeting the closure of ranches, assisting in the transfer of second-hand equipment, and reducing customer asset losses.

Value protection across cycles

Data Archive: Establish a "full lifecycle database" for each device, reducing failure rates by 70%;

Intergenerational services: devices purchased by parents can be inherited by children as service rights;

-The sprinkler system from 2010 received an IoT upgrade package last year, and Junguang's service has no expiration date! "- Moved by Liaoning's third-generation cattle raising family.